Returns & Refund Policy

Damages & Issues
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 3 days of receipt so we can review the issue and make it right.

Do You Accept Returns?
Due to the personalized nature of our products, all sales are final and we do not accept returns. Each item is carefully made just for you. If you experience any issues with your order, please contact us at stitchingbysally17@gmail.com  so we can assist with a replacement if needed.

Exchanges
Due to the custom nature of our embroidered products, we are unable to accept exchanges. Please refer to the size charts on each product page to ensure the best fit. If you have any sizing questions before placing your order, feel free to contact us at stitchingbysally17@gmail.com

Refunds
Due to our no return and no exchange policy, we are unable to offer refunds.